FAQs (Frequently Asked Questions)
What type of engraving do you do?
Everything is done on a rotary engraving machine.
Is your machine portable?
The rotary engraving machine weighs 300 lbs, so it is not portable.
Where are the items made?
All of the items in the shop are engraved in Edmonton, Alberta, Canada
Can I pick up my order in Edmonton?
Yes, we would be happy to connect locally. Send us and email or reach out on our Facebook Page. Tell us which items you would like and we can discuss the arrangements.
Will you engrave sports team logos or Disney characters?
As those type of items are copyright protected, we will not engrave them onto objects. The graphics that we use are with permission or are free for commercial use.
Do you do custom orders?
We do many custom orders and are always happy to provide a free, no obligation quote.
How long do custom orders take?
After you approve the final draft, the order is usually ready for shipping within a week.
Can I get something in a different size, shape or colour?
Many of our items can be created in a variety of different sizes, shapes and colours. Contact us to see what is available and we would be happy to provide a free, no obligation quote.
What materials do you use?
We mainly use engraving aluminum and plastic, in a variety of colours. We also engrave wood which can be stained in a variety of colours, and can be finished for outdoor or indoor use.
Do you engrave glass?
At this time we do not engrave glass.
Where do you source your materials?
Our engraving plastic and aluminum sheets are purchased in Alberta and most of our custom wood items are created with up-cycled wood pieces that would have otherwise gone to landfill.
Will you engrave an item that I have?
At this time, we only engrave items that we supply.
Have a question we have not answered?
Please email us at firstname.lastname@example.org or send us a message on our Facebook Page.